Our Privacy Policy

Thank you for visiting Mayrx’s website. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including the use of your phone number, text messaging communications, and virtual medical consultations.

1. Information We Collect

When you visit our website or engage with our services, we may collect the following types of personal information:

  • Contact Information: Including your name, email address, phone number, and mailing address.
  • Health Information: If you participate in virtual medical consultations, we may collect information related to your medical history, treatment plans, and other health-related details.
  • Website Usage Data: Information about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To Provide Services: To deliver the substance abuse recovery services you have requested, including virtual medical consultations.
  • To Communicate: We may use your phone number or email to send you important updates about your treatment, appointment reminders, and other relevant information. This may include text messages, as described below.
  • For Website Improvements: To improve our website’s functionality and user experience based on your interactions.

3. Text Messaging and Opt-Out

By providing your phone number during registration or interaction with our services, you consent to receive text messages related to your care, treatment reminders, and other service-related communications.

  • Opting Out: If you wish to stop receiving text messages from us, you can opt-out at any time by replying with “STOP” to any message you receive. After sending “STOP,” you will no longer receive text communications from us. However, you may still receive important updates or communications via email or phone if necessary.

4. Virtual Medical Consultations

Your privacy is a priority during virtual medical consultations. Any information shared during these consultations is protected under the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.

  • Security: We use secure, encrypted communication channels for all virtual medical consultations to protect your sensitive health information.
  • Confidentiality: We will not share your health information with third parties unless you provide explicit consent, or as required by law.

5. Protecting Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes secure servers, encryption, and other technical and administrative safeguards.

However, please be aware that no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

  • With your consent.
  • To comply with legal obligations or court orders.
  • To protect our rights, property, or safety and that of others.

7. Use of Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us analyze website traffic and usage. You can choose to disable cookies in your browser settings, but doing so may limit your ability to use some features of the website.

8. Your Rights

You have the right to:

  • Access, correct, or update your personal information at any time.
  • Request the deletion of your personal information, subject to certain legal restrictions.
  • Opt-out of receiving communications from us.

To exercise any of these rights, please contact us at: info@mayrx.com / (828) 845 – 1020

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

MAYRX SUBOXONE TREATMENT
302 Stoneridge Blvd
Asheville, NC 28804

info@mayrx.com

(828) 845 – 1020

Last Updated: 9-10-24